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Help & Info

Your happiness and ease when playing our bingo games, is our highest priority. Our  888ladies members support is available to help you answer any questions you may have, 24 hours a day, everyday. That's what being part of our bingo family is all about. Our Support team is always here for you by phone, email and live chat from the bingo lobby. Also, feel free to browse through our FAQ section to find answers to your questions, information on our bingo games, your account details and more.

Frequently Asked Questions

Have questions about playing at 888ladies? You'll find most of your answers in the FAQ section below. From getting started, to playing bingo, to withdrawing winnings, you'll find it all here.

  • How do I register?
  • All it takes is a minute or two. From our homepage click on Join Us and simply fill in the registration form that opens up. You’ll be having fun and meeting new people in no time!
  • How do I log in?
  • At the top of the homepage there is a login box where you can enter your username and password to log in instantly to your 888ladies account. You must be logged in to play the games, edit your personal details, make deposits or cash out your winnings.
  • I have forgotten my username or password, what should I do?
  • No worries. Just click on forgot username/password? in the login box and we'll send your forgotten username or password to your email. If you find you're still unable to log in, simply contact our Member Support Team at any time and they'll help sort everything out for you.
  • How do I deposit money into my account?
  • It’s a simple process, really. From the My Account page, simply click on Fund Account under Banking to open the Brigend Cashier. Now simply click on the deposit method most comfortable for you and follow the easy instructions.
  • How do I withdraw my winnings?
  • You can request a withdrawal at any time by clicking on Request Withdrawal under Banking on the My Account page. Your withdrawal request will be processed after 48 hours. You can also cancel a withdrawal request at any time within those 48 hours.
  • Will my personal details be safe?
  • Absolutely, no compromises. We take our players security very seriously, using the latest encryption technologies to ensure that your banking and personal details are completely protected. This means that before any sensitive data is sent over the internet, it is encrypted so that no third party can ever gain access to your confidential details.
  • More
  • Go to our frequently asked questions page for more info. Click here
 

Contact Us

We're social butterflies at 888ladies, so we are always around for a good chat, phone conversation or email exchange. So if you have a question, or a comment, or just want a general chinwag, 888ladies will be more than happy to receive your feedback!

Email

You can send an email to support@888ladies.com,  our Support Team will do their utmost to answer your questions as soon as possible.

Phone

If you would prefer to speak to a member of our friendly customer service team please don't hesitate to call us on 0808 101 4776
Our customer service telephone number is toll free (in the UK only), but we do have a direct dial number 
0203 139 3049

Live Chat

Need an answer now? For instant help, click on the chat now button below and one of our agents will be happy to help you, 24/7.

Live chat is also available by going into a bingo room, filtering for the help room, and clicking the live chat link.